replacement pieces

Puzzle Piece Replacement Policy

Have you searched high and low and still can’t find that “AH HA” piece? We will replace your lost piece free of charge (up to 3 pieces per order). Just send us an email with your order number and a picture of your completed (almost) puzzle to 

Replacement pieces usually take 5-14 days to get to you.

*Please keep in mind that each puzzle is individually crafted, so we will do our best to re-create the missing piece(s), but it may not be an exact match.